Follow the Instructions for Your Exact Device
Reusable vape devices vary by manufacturer and model, so the manufacturer’s instructions should always be your primary source for charging, cleaning, storage and component replacement.
General care can help keep a device in suitable condition, but it should never replace the instructions supplied for the exact product.
Keep the Device Clean and Dry
Keep the exterior of the device and connection areas clean and dry in accordance with the manufacturer’s guidance. If residue or liquid is present, follow the recommended cleaning method before continuing to use the device.
Do not immerse the device in water or apply cleaning liquids unless the manufacturer specifically instructs you to do so.
Charge It Correctly
Use the charging method and equipment specified by the manufacturer. Check the device, charging cable and connection for visible damage before charging.
Do not use damaged charging equipment or a device that shows signs of battery damage, excessive heat, swelling or other abnormal behaviour. Follow the manufacturer’s safety guidance if a fault is suspected.
Store It Appropriately
Store the device and related products as directed by the manufacturer, away from excessive heat, moisture and direct sunlight. Keep vape products and components out of the reach of children and pets.
When travelling, check the relevant transport rules for batteries and vaping devices before packing.
Check Pods and Connections
Inspect compatible pods and connection points regularly. Do not continue using a pod that is visibly damaged, leaking or otherwise compromised.
Only use pods or cartridges confirmed as compatible with your exact device model.
Know When to Stop Using a Device
Stop using a device if it is damaged, behaves unusually or shows signs of a battery or electrical fault. Do not attempt repairs that are not authorised or described by the manufacturer.
Where appropriate, contact the manufacturer, retailer or relevant support service for guidance.
A Simple Care Checklist
- Read and keep the manufacturer’s instructions.
- Keep the device and connection areas clean and dry.
- Use the specified charging method and suitable equipment.
- Keep the device away from excessive heat and moisture.
- Use only compatible pods or cartridges.
- Stop using damaged or abnormal devices and components.
- Keep vape products away from children and pets.
Product-Specific Guidance Comes First
Good device care starts with the instructions for the exact model you own. If general online advice conflicts with the manufacturer’s guidance, follow the manufacturer’s product-specific instructions.
FREEPODS is for adults aged 18+ only. Vape products are intended for existing adult users.

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